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SMX London – Day One – Understanding Searcher Needs

by heathweaver

Big Mouth Media –

  • And huge increase to informational terms
  • Because of the differences in volume of terms you need to be careful about the targeting you do.
  • Make sure it is based on client data

Big Mouth Media – Head of search

  • keyphrase length
  • long term clear intent
  • keyphrase length increasing in UK
  • Navigational searches are down (less brand focused)more entertainment and deal oriented.
  • Privacy: bigger issue (see browser enhancements)
  • people trust engines less, but not dramatically so

Other Trends – Microsoft

  • Use search for demographic info
  • Search is pull (database of intentions)see Tesco search increase precipitated an increase in sales
  • it’s important to keep track of who is behind the queries. Music is 50/50, but MP3 is predominately male.
  • Is day of the week important as a trend in your business.
  • Surprisingly, you can do all this with Live Search (duh)

Search and Usability -

  • Refinding (trying to find back a site back)
  • Informational (quick fact, answer to question)
  • Exploratory search (pluralisation usually shows a desire for a list)
  • Transactional intent (action words download not buy, listen to not buy)
  • You should make sure to optimize to your action)
  • navigational terms rarely get past first three links
  • See apple the natural result for iPod. There is also a store ad
  • Apple iPod nano (another store ad)SEO goes to info site
  • the queries help you to know the type of content to provide
  • Example of news show that causes spike of search data
  • Searches is about the searchers
  • See book When Search Meets Usability Shari Thurlow, Omni Marketing Interactive

Q&A

Is there a difference in men and women’s search terms?

Nobody knows all that much. There are some studies that show the eye tracking is the same (Nick S. says). A person in the audience said he has seen that women use more precise keyphrases.

Should you test Meta descriptions?

Yes, if you can.

Digg!

"SMX London – Day One – Understanding Searcher Needs" was published on May 18th, 2009 and is listed in conferences.

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